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The staff is exceptional. Hamza was particularly helpful from the moment we entered the shop. He meticulously considered all the little details to finish our new bathroom. The hospitality was fantastic. They even provided us with tea, coffee, and soft drinks, which are not common in tile shops. If I had to choose between Homebase, B&Q, Wicks and The Tile House, I would definitely go with The Tile House. Keep the good job brothers, I am definitely going to come back again.
Incredible experience! The customer service team was quick to respond to my inquiry, and they offered personalized solutions that made me feel truly cared for. They turned what could have been a frustrating situation into a positive one. I will definitely be returning based on this excellent service.
I had an exceptional experience with the customer service specially Hamza doing a great job he give me proper details about tiles or bathroom stuff so i really appreciate the gentleman and they even provided us with coffee so I am definitely going to come back again for garden tiles .
I had a fantastic experience at Tile House Ilford! The selection of tiles is incredible. So many beautiful designs at great prices. The staff were extremely helpful, knowledgeable, and patient, taking the time to guide me through my options and even helping me find the perfect match for my project. The quality of the tiles is top-notch, and the service was exceptional from start to finish. I highly recommend Tile House Ilford to anyone looking for high-quality tiles and excellent customer service! Will definitely be returning for future projects.
We were doing a large project of 2 bathrooms and a downstairs toilet. We had gone to may tile shops and at the last point, we decided to go back to Tile House Ilford (where we bought our tiles for the Kitchen refurbishment a few years ago). The guys had me in their system from then. Zain was absolutely amazing in getting our orders and gave a great price. Aftab was great also great when Zain was not around. The advice, suggestions and customer service down to when we found broken tiles (they were replaced), and had some left over (refunded) really showed great service. Truly satisfied with the project! Thanks Guys!